As Realtors it is our responsibility to communicate to our clients (potential clients) that we are there to help. As their agent, we should be trying to communicate that we care. And, that we are there to make the home buying process easier. We do this by opening up the lines of communication. The best way to encourage communication is to ask questions, about them. Rather then trying to sell ourselves.
I have found some home buyers to be overwhelmed by all the choices, decisions, and preparations they have to make. Especially first time buyers, they need guidance. The best way to start a good agent/client relationship is to ask the right questions.
Here is my personal lists of questions I think every agent should be asking their clients (potential clients).
Before you show them a home, or if you are introducing yourself at a home showing:
1. Have you been pre-qualified for a home loan?
2. What is the most important factor for choosing your future home?
3. Do you know if you want:
A. A specific neighborhood?
B. Size?
C.Age?
D. Price?
E. Specific school district?
F. Single family home?
G. Condo, or multiplex?
4. Are you looking for a home to live in, rent out, or to resell?
5. Can I give information about homes that match your desired criteria?
6. Do you need to sell a home before you can buy a home?
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After you have shown them homes, you should ask questions to see if you are on the right track.
1. How do you feel about this home?
2. What do you like about this home?
3. What do you dislike about this home?
4. Do you see yourself living in this home?
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